Strengthening Account Security and Control

Here at Blink the security of our customers is our top priority.  We offer a range of features to keep customers safe and are working to deliver even more protections to strengthen account security. In order to take full advantage of the range of security features available today and for future enhancements, we are requesting that our customers verify their account email address

As an additional layer of protection, starting on March 30, 2020 we will require that every Blink account has a verified email address so that we can provide our customers with the additional layer of security requiring 2-step verification.

What is a verified email?

  • We verify the email address that you provide by sending you an email from no‑reply@blinkforhome.com which contains a “Verify My Account” link button. Clicking on that link button sends us a message letting us know that this is a valid email address and we can use it for security messages.

Why do we need it?

  • We require a validated email address for your Blink account so that we can enhance account security and ensure you receive important communications.

To verify that a valid email address is already associated with your account, follow these steps:

  1. Open the Blink app and navigate to Manage Accounts
  2. Make sure the email address specified in the Email field is correct.  If it is, proceed to step #3. If not, see directions for updating your email address below.
  3. Click on Resend Verification Email button
    • The message “Verification email has been sent and should arrive within a few minutes.” will pop-up in app.
    • Note: if the “Resend Verification Email” button doesn’t appear in the app, then your email address has been verified and no action is required, assuming the email address is correct. 
  4. An email from no‑reply@blinkforhome.com requesting the user to validate the email address should arrive within a few minutes.
  5. Open the email and click on the “Verify My Account” link button to validate the new address. 
    • After you click on the “Verify My Account” link button, Blink will be notified that the email address has been verified, and a message “Your Blink account has been verified.” will pop-up.

Note: The “Verify My Account” link is only valid for 24 hours.  After 24 hours, you will need to open the Blink app, navigate to Manage Accounts, and click on the Resend Verification Email button.

IF VERIFICATION EMAIL IS NOT RECEIVED:

  1. Check your spam, junk, or trash folders
  2. Double check that the email address in the Blink app is valid and update as necessary

How to update your email address:

  1. Open the Blink App and navigate to Manage Accounts
  2. Select the Email field and enter account password when prompted
  3. Enter a valid email address in the “New Email” and “Confirm New Email” fields and click “Change Email” button
    • The message “Email successfully updated” will pop-up in app, then click OK
  4. An email from no-reply@blinkforhome.com requesting the user to validate the email address should arrive within a few minutes.   
  5. Open the email and click on the “Verify My Account” link button to validate the new address.
    • After you click on the “Verify My Account” link button, Blink will be notified that the email address has been verified, and a message “Your Blink account has been verified.”  will pop-up.

Note: The “Verify My Account” link is only valid for 24 hours.  After 24 hours, you will need to open the Blink app, navigate to Manage Accounts, and click on the Resend Verification Email button.

Thank you for being a Blink customer.  Please refer to our support site for more topics.  If you need assistance, please contact Customer Service.